Returns & Exchange Policy: MFH playmats, splash mats & placemats.
Products can be exchanged or returned for refund within 5 days of delivery. Contact us at firstname.lastname@example.org to begin the return process.
We will ship-out your new replacement mat free of charge, once you’ve made your replacement selection and returned the original rug. Please note that shipping charges on returned items are at the customer’s expense.
Restocking fee applies Kids Play-Mats & Splash Pads, Large Area Rugs & Runners. $40 for runners & splash pads and $50 for large area rugs & kids play-mats.
Please note products must be returned in their original product packaging. Upon receipt of your return, Bubba’s & Mama’s will process a credit to your credit card net of any re-stocking fee for returned items. If exchanging, we will process send you an invoice for the restocking fee, prior to shipping your replacement mat out.
To help ensure you make the right decision for your home, we recommend mapping-out the mat with painter’s tape on your floor in the desired area, to help when considering various sizes.
If you need further assistance, we are always available for questions at email@example.com or Direct Message us via Instagram
For faulty or defective products please contact us via email at firstname.lastname@example.org and include photos and a detailed description. Any products found to be faulty or defective will be replaced free of charge.